Refund policy

Refund Policy — OFFSIZE

At OFFSIZE, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect item, you may request an exchange within 7 days of receiving your order.

Exchange Conditions

  • Item must be unused and in original condition
  • Original tags and packaging must be included
  • Exchange requests after 7 days will not be accepted

Non-Exchangeable Items

  • Sale or discounted items
  • Worn or washed products

Refunds

We currently do not offer cash refunds. Eligible products can only be exchanged for another size or product.

Contact

For exchange requests, contact us through our social media or email with your order number and product images.